POSITION SUMMARY :

Here at Nemacolin, our associates know to Expect the Unexpected You have come across the career opportunity where entertainment and excitement are the job description.

This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

As a Golf Shop Attendant, you will be responsible for answering incoming phone calls in the Pro Shop, greeting guests and answering questions that they may have, and assisting with duties in the sales within the Pro Shop.

ESSENTIAL FUNCTIONS :

The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.

• Ability to answer all incoming calls with the proper phone greeting, answer any questions, and reserve tee times using Host software.
• Maintains knowledge of available merchandise, golf course conditions, rates, and hours of operation for each outlet.
• Communicates with golf outside staff and turfgrass staff professionally and clearly using a two-way handheld radio.
• Communicates effectively with all other departments throughout the resort.
• Maintains cleanliness in the Golf Shop. Daily vacuuming, folding apparel, and organizing displays.
• Accurately charges each individual on the tee sheet for golf green fees and retail through Agilysys POS.
• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

• High School education is required / college degree preferred.
• Must be friendly, outgoing, responsible, and must possess excellent communication skills.
• Ability to stand / sit up to 8 hours at a time.
• Experience in retail is preferred, not required to be in golf.
• PGA affiliation is a plus.
• Must be able to speak the English language fluently.
• Valid driver’s license.
• Ability to learn HOST and Infogenesis systems.
• Ability to speak professionally to guests, around guests and likewise with all departments at the resort.
• Able to be culturally sensitive and effective in a multicultural setting.
• Must be able to work a variety of shifts and hours including holidays, weekends, evenings, etc.

These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as previous experience in a retail setting.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and / or members of management.

It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury.

The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish.

We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members.

Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS :

What is in it for you? As a Nemacolin associate, you won’t just have a bright future you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas
• Wisteria Associate Community Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center.

As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs :

Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry.

Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.

Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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Last updated : 2024-04-23